Offshore Contract Staffing

Empower your ERP projects with our flexible offshore staffing models. Whether you need a dedicated team of ERP specialists, managed employees at our premises, or on-demand expertise for specific skills, Xencore Global provides tailored solutions to meet your business needs.

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Supported Technologies

Infor ERP is a comprehensive enterprise resource planning software suite designed to streamline and automate critical business functions, including manufacturing, finance, supply chain, and human resources. As part of the Infor ERP ecosystem, it includes solutions tailored for various industries:

  • Infor LN: Ideal for discrete manufacturing industries such as aerospace, automotive, and industrial equipment.
  • Infor M3: Focused on process manufacturing, fashion, and distribution sectors.
  • Infor CloudSuite: A suite of cloud-based ERP solutions offering flexibility and scalability.
  • Infor Syteline (CloudSuite Industrial): Designed for manufacturers, supporting make-to-order, configure-to-order, and mixed-mode processes.
  • Infor Fourth Shift: Simplified ERP for small to mid-sized manufacturing businesses.

These tools provide robust industry-specific capabilities, real-time insights, and cloud-enabled scalability to help businesses optimize operations, enhance productivity, and drive growth.

SAP ERP is an integrated suite of enterprise resource planning software designed to help businesses optimize processes, improve decision-making, and drive growth across all departments. With solutions tailored for various industries, SAP enables seamless integration and automation of key business functions:

  • SAP S/4HANA: A next-generation ERP suite leveraging the power of in-memory computing, providing real-time insights and streamlined processes for finance, supply chain, procurement, and more.
  • SAP Business One: Designed for small to mid-sized enterprises, offering essential ERP capabilities such as financial management, inventory control, and customer relationship management.
  • SAP SuccessFactors: A cloud-based human resources management suite that helps businesses manage talent acquisition, performance, learning, and workforce analytics.
  • SAP Ariba: A comprehensive procurement and supply chain management solution that helps businesses collaborate with suppliers and streamline purchasing processes.
  • SAP Concur: A travel and expense management solution that integrates seamlessly with ERP to optimize financial visibility and control.

These solutions provide industry-specific features, powerful analytics, and scalability to help businesses transform operations, drive efficiency, and stay competitive in a dynamic market.

Microsoft Dynamics 365 is a powerful cloud-based suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications that help businesses streamline operations, enhance customer engagement, and drive growth. It includes solutions designed for various industries:

  • Dynamics 365 Finance: Provides comprehensive financial management tools for global financial operations, helping businesses optimize accounting and financial reporting.
  • Dynamics 365 Supply Chain Management: Automates and optimizes supply chain processes, improving inventory management, procurement, and production.
  • Dynamics 365 Sales: Enhances customer relationship management by delivering real-time insights and intelligent tools to help sales teams drive revenue growth.
  • Dynamics 365 Human Resources: Streamlines HR processes, from talent management to employee engagement, enabling businesses to optimize workforce performance.
  • Dynamics 365 Commerce: A complete omnichannel commerce solution that integrates sales, marketing, and customer service to deliver a seamless shopping experience.

These solutions provide deep industry capabilities, real-time analytics, and the scalability of cloud-based technology to help businesses drive operational efficiency, improve customer engagement, and accelerate growth.

Oracle NetSuite is a comprehensive cloud-based enterprise resource planning (ERP) suite designed to streamline and automate key business processes across finance, supply chain, manufacturing, and more. It offers tailored solutions for various industries:

  • NetSuite ERP: Ideal for businesses of all sizes, helping streamline financial, operational, and customer-facing processes.
  • NetSuite Financial Management: A complete solution for managing financials, accounting, and compliance with real-time visibility.
  • NetSuite SuiteCommerce: Designed for seamless omnichannel commerce, integrating sales, inventory, and order management.
  • NetSuite Supply Chain Management: Optimizes end-to-end supply chain processes, from procurement to fulfillment.
  • NetSuite Manufacturing: Supports complex manufacturing processes, including make-to-order, assemble-to-order, and mixed-mode production.

These tools deliver robust capabilities, real-time insights, and the flexibility of cloud-based solutions to help businesses enhance productivity, optimize operations, and drive growth.

AWS (Amazon Web Services) is a leading cloud platform offering a wide range of services for building, deploying, and managing applications in the cloud. With infrastructure spanning the globe, AWS provides robust tools for computing, storage, databases, machine learning, analytics, and more. Its scalability, reliability, and security make it a preferred choice for businesses seeking to innovate and accelerate digital transformation while reducing operational complexity.

Microsoft Azure is a powerful cloud platform that enables businesses to build, deploy, and manage applications and services through a global network of data centers. Azure supports a wide array of tools, including AI, analytics, IoT, and DevOps, and integrates seamlessly with Microsoft solutions like Dynamics 365 and Office 365. Its flexibility, hybrid cloud capabilities, and enterprise-grade security make it ideal for organizations looking to enhance productivity and drive innovation.

Flexible Offshore Staffing Solutions

Xencore Global offers flexible offshore staffing solutions with teams based in Bulgaria, India, Brazil, and Egypt. Whether you need a dedicated ERP team, managed offshore specialists, or on-demand expertise, our global presence ensures access to top talent and cost-effective support for your ERP projects.

Dedicated Team

Managed Employees

On-Demand Expertise

With our Dedicated ERP Team model, the client engages a team of skilled ERP support specialists who are permanent employees of Xencore Global. This ensures consistent, reliable expertise tailored to your specific business requirements. Your dedicated team works exclusively for your organization, providing long-term support and deep system understanding to optimize your ERP operations.

Our Managed Offshore Team service provides you with a dedicated team of ERP professionals who are employees of your organization but work from and are managed at Xencore Global’s premises. This model offers the convenience of having a highly skilled team without the need to handle day-to-day management, ensuring cost-effective and efficient ERP support.

For businesses needing flexible staffing solutions, our On-Demand ERP Expertise model allows you to access one or more ERP specialists on a short- or medium-term basis. This is ideal for filling skill gaps, handling temporary project spikes, or supplementing your existing team with highly qualified ERP professionals whenever needed.

The Case for Offshoring Staffing Services

Offshoring thrives as a strategic solution, leveraging global talent and technology with a focus on value, flexibility, and resilience over mere cost savings.

Cost Efficiency
Reduce operational costs by leveraging skilled professionals in cost-effective regions without compromising quality.

Access to Global Talent
Tap into a diverse and highly specialized workforce, offering expertise in IT, ERP systems, customer support, and more.

Scalability and Flexibility
Scale your operations up or down easily to meet project demands, ensuring your business stays agile and responsive.

24/7 Operations
Utilize offshore teams in different time zones to maintain continuous workflows, improve customer response times, and meet tight deadlines.

Focus on Core Competencies
Delegate non-core tasks to offshore teams, freeing up your in-house resources to focus on innovation and strategic growth.

Enhanced Collaboration
Modern tools and cloud-based systems make it easier than ever to manage offshore teams seamlessly, ensuring smooth communication and productivity.

Robust Suite of Communication Tools

We offer a robust suite of communication tools—such as Microsoft SharePoint, Microsoft Teams, and ServiceNow—to enhance efficiency and connectivity. If your business uses other tools, we’ll readily adopt your preferred tools to ensure a seamless workflow.

Microsoft SharePoint

Definition:
Microsoft SharePoint is a web-based collaboration platform that enables teams to create, manage, and share content, documents, and workflows in a centralized and secure environment.

Purpose:

  • Centralize document storage and management.
  • Facilitate team collaboration and sharing of resources.
  • Automate workflows and improve content accessibility.
  • Enhance communication through intranet portals.

Microsoft Teams

Definition:
Microsoft Teams is a unified communication and collaboration platform that combines chat, video meetings, file sharing, and integration with Microsoft 365 applications.

Purpose:

  • Enable real-time communication through chat, video calls, and voice calls.
  • Facilitate team collaboration with file sharing and co-editing.
  • Host virtual meetings for remote and offshore teams.
  • Integrate seamlessly with Microsoft 365 tools for improved productivity.

ServiceNow

Definition:
ServiceNow is a cloud-based platform that provides IT service management (ITSM) solutions to streamline workflows, automate processes, and enhance operational efficiency.

Purpose:

  • Manage IT services and incident tracking effectively.
  • Automate service requests and problem resolution workflows.
  • Improve operational visibility with dashboards and reporting tools.
  • Support enterprise-wide processes for HR, customer service, and IT.

Service Level Agreements

At Xencore Global, we understand that every business has unique requirements. That’s why we offer a variety of Service Level Agreements (SLAs) designed to align with your specific needs, whether for short-, medium-, or long-term engagements. Our flexible SLAs ensure you receive the right level of support for your ERP projects.

Associated Supported Products & Tools

Infor ION is a powerful integration platform that connects Infor applications with external systems, enabling seamless data flow and process automation across your organization. This flexibility enhances operational efficiency and ensures that your business can respond quickly to changing needs.

With Infor API, businesses can easily extend and integrate Infor applications with other software solutions. This allows for a more agile and customized environment, fostering innovation and streamlining operations by facilitating real-time data exchange.

Infor Extensions (TX) provide a framework for customizing and extending the core functionality of Infor applications. This enables businesses to tailor their ERP systems to meet unique requirements and adapt to evolving industry needs, enhancing user experience and productivity.

Infor Warehouse Management System (WMS) optimizes inventory management and logistics, improving order fulfillment processes. With advanced features like real-time tracking and inventory visibility, Infor WMS ensures that businesses can manage their supply chains efficiently and accurately.

Infor Workflow streamlines business processes by automating tasks and approvals. This tool enhances collaboration and efficiency, allowing teams to focus on value-added activities while ensuring compliance and consistency in operations.

Infor Business Intelligence (Birst) offers powerful analytics and reporting capabilities that turn data into actionable insights. By leveraging advanced visualization and data exploration tools, businesses can make informed decisions and drive strategic growth.

Infor Configure Price Quote (CPQ) simplifies the sales process by enabling users to quickly generate accurate quotes and configure products to meet customer specifications. This tool enhances customer satisfaction and accelerates sales cycles by ensuring that sales teams have the right information at their fingertips.

Infor FastTrack is a rapid implementation approach designed to streamline and accelerate the deployment of Infor ERP solutions. It delivers pre-configured templates, best practices, and proven methodologies to reduce complexity, minimize risks, and achieve faster time-to-value for your business.

Infor OS: A comprehensive operating service that connects people, applications, and data across your enterprise, providing a unified platform for collaboration, workflow automation, and advanced analytics.

Infor Optiva PLM: A product lifecycle management solution designed for process manufacturers, enabling efficient product development, compliance, and faster time-to-market through streamlined collaboration and data management.

Infor Mongoose: A low-code application development platform that allows users to create, customize, and extend Infor applications quickly without deep programming knowledge.

Microsoft SharePoint: A web-based platform for content management and collaboration, allowing teams to create, share, and manage documents, workflows, and intranet sites seamlessly.

Microsoft Teams: A communication and collaboration platform that integrates chat, video conferencing, file sharing, and app integration, enabling streamlined teamwork and connectivity across organizations.